• Spa Town

Luxury Spa Services FAQ

What are the spa hours of operation?
Spa hours are 9:00AM to 6:00PM. We also offer early morning and evening appointments upon request.

How can I make a reservation?
Spa services may be booked by calling Spa Town or Concierge Services or by using the Paws Up App.

Where are you located in the wintertime?
From October through May, the Bunkhouse serves as the warm, cozy location for luxury spa services. The Winter Spa at the Bunkhouse offers an elegant Western atmosphere, setting the stage for extensive pampering and deep relaxation. The former hayloft and residence for hardworking ranch hands is a now welcoming retreat, where you can warm up with a Blackfoot River Rocks hot stone massage or surrender to a rejuvenating facial treatment. Our full menu of luxe spa treatments is guaranteed to banish those winter blues.

When should I arrive?
Please arrive at least 15 minutes prior to your scheduled treatment time.

What do I need to bring to the spa?
Yourself. Spa Town will provide a robe and sandals. (No robes or sandals are provided at the Winter Spa at the Bunkhouse.) In addition, we also provide all the amenities for your hair care and body care needs.

Do you offer spa treatments in homes and tents?
We offer in-home treatments. (Add 50% to spa prices.) Spa treatments are currently not offered in the luxury tents.

Are there showers in the spa?
During the wintertime, there are no showers available in the spa at the Bunkhouse. During the rest of the year, guests may shower at Spa Town underneath the Ponderosa pines in one of the outdoor showers.

Do you offer hair and nail services?
Currently that is an outside service, but we can assist you with arranging for hair and nail services upon request.

What type of interesting services do you have?
We offer treatments for kids, yoga for families and even pet massages.

What is the tipping policy?
The Resort at Paws Up and the green o are gratuity-free resorts. 
Our staff is dedicated to ensuring that you have a memorable vacation. Accordingly, all staff members are well-compensated and highly valued by the management and owners. If you’d like to recognize exemplary service, a kind note, a review on social media or a “thank you” is always appreciated but never expected. We look forward to serving you!

What is the cancellation policy?
All cancellations made within 24 hours, including “no-shows,” will be charged full treatment price.

Do you have a sauna or steam room?
Currently we do not have a steam room or sauna.

What are your most popular treatments?
The most three requested treatments are the Blackfoot River Rocks hot or cold stone treatment, the Custom Amala Organic Facial and the Deep Surrender massage. See our spa menu for more details.