Privacy Policy and Cookies
Privacy Policy
This Privacy Policy explains how Paws Up Montana (“Paws Up,” “we” or “us”) collects, uses, and discloses information (as hereinafter defined) from visitors to any Paws Up website that posts a link to this Privacy Policy (each, a “website”). By using our website and providing information to us, you agree to the terms and conditions of this Privacy Policy.
What information do we collect?
We collect information from you when you register on our website, place an order, subscribe to our newsletter, respond to a survey or fill out a form.
When ordering or registering on our website you may be asked to enter your: name, e-mail address, mailing address, phone number, credit card information or other information that we may request..
Our website also collects certain information automatically about you and your use of our website (collectively “Other Information”). This Other Information includes:
- Device IDs, IP addresses or other unique device identifiers;
- Advertising identifiers; and
- Information collected via the use of cookies, web beacons and other technologies.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
; To personalize your experience
(your information helps us to better respond to your individual needs)
; To improve our website
(we continually strive to improve our website offerings based on the information and feedback we receive from you)
; To improve customer service
(your information helps us to more effectively respond to your customer service requests and support needs)
; To process transactions
; To provide you with the products and services you have requested, including to make reservations for you
; To respond to your inquiries
; To process your job application
; To administer a contest, promotion, survey or other website feature
; To send periodic emails and other communications, including marketing, offers and promotions
The email address and other contact information you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.
Do we use cookies and clear GIFs?
Yes. Cookies are small files that a site or its service provider transfers to your computers hard drive through your web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.
We use cookies to understand and save your preferences for future visits, keep track of advertisements and compile aggregate data about website traffic and website interaction so that we can offer better website experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our website visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.
If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. If you turn your cookies off, some of our services may not function properly. However, you can still place orders over the telephone or by contacting customer service.
Clear GIFs are tiny graphics with a unique identifier, similar in function to cookies, which are embedded invisibly on web pages. We or our service providers may use clear GIFs (also known as web beacons, web bugs or pixel tags) in connection with our websites to track the activities of visitors to our websites, help us manage content, and compile statistics about usage of our websites. We or our service providers may also use clear GIFs in HTML e-mails to our users, to help us track e-mail response rates, identify when our e-mails are viewed, and track whether our e-mails are forwarded.
Google has developed the Google Analytics opt-out browser add-on for the Google Analytics JavaScript (ga.js, analytics.js, dc.js). If you want to opt out of Google Analytics, you can download and install the add-on for your web browser here.
Google Analytics is a web analytics service provided by Google, Inc. (“Google”). Google uses cookies to help us analyze how users use the Site. The information generated by the cookie about your use of the Site (including your IP address) will be transmitted to and stored by Google on servers in the United States. In case of activation of the IP anonymization, Google will truncate/anonymize the last octet of the IP address for Member States of the European Union as well as for other parties to the Agreement on the European Economic Area. Only in exceptional cases, the full IP address is sent to and shortened by Google servers in the USA. On behalf of the Site provider Google will use this information for the purpose of evaluating your use of the Site, compiling reports on Site activity for Site operators and providing other services relating to website activity and internet usage to the website provider. Google will not associate your IP address with any other data held by Google. You may refuse the use of these cookies by selecting the appropriate settings on your browser as discussed in this notice. However, please note that if you do this, you may not be able to use the full functionality of this Site. Furthermore you can prevent Google’s collection and use of data (cookies and IP address) by downloading and installing the browser plug-in available under tools.google.com/dlpage/gaoptout?hl=en-GB.
Further information concerning the terms and conditions of use and data privacy can be found at www.google.com/analytics/terms/gb.html or at tools.google.com/dlpage/gaoptout?hl=en-GB.
Please note that on this Site, Google Analytics code is supplemented by “gat._anonymizeIp();” to ensure an anonymized collection of IP addresses (so called IP-masking). If you access this website through different devices, Google may associate your devices with one another.
Retargeting
As you browse pawsup.com, advertising cookies will be placed on your computer so that we can understand what you are interested in. Our display advertising partner, AdRoll, then enables us to present you with retargeting advertising on other sites based on your previous interaction with us. You can visit this page to opt out of AdRoll and their partners’ targeted advertising.
Do we disclose any information to outside parties?
We disclose your information to third parties who assist us in operating our website, conducting our business, or servicing you. We may also release your information when we believe release is appropriate to comply with the law, enforce our website policies, or protect ours or others rights, property, or safety.
We may also share your information:
- With our affiliates and subsidiaries; and
- If we engage in a merger, acquisition, bankruptcy, dissolution, reorganization, other business transaction.
In addition, non-personally identifiable information may be provided to other parties for marketing, advertising, or other uses.
Third party links
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our website and welcome any feedback about these sites.
Your Data Subject Rights
In May 2018, a new data privacy law known as the EU General Data Protection Regulation (or the “GDPR”) became effective. To the extent the GDPR applies to you and subject to the conditions and exceptions set forth in the applicable law, you have the following rights with regard to our processing of your personal data:
- Right to access, correct and delete your Personal Data: You have the right to request access to a copy of your personal data and to request correction of any inaccurate personal data about you. You furthermore have the right to request deletion of personal data we hold about you.
- Right to withdraw consent: In the event your personal data is processed on the basis of your consent, you have the right to withdraw consent at any time by sending an email to [email protected] specifying your request, without affecting the lawfulness of processing based on consent before its withdrawal.
- Data portability: To the extent that we process your personal data based on consent or fulfillment of a contract and that personal data is processed by automatic means, you have the right to receive all such personal data that you have provided to us in a structured, commonly used and machine-readable format, and also to require us to transmit it to another data controller where this is technically feasible.
- Right to restrict personal data use: You have the right to restrict our use of your personal data where (i) you contest the accuracy of the personal data; (ii) the use is unlawful but you do not want us to erase the personal data; (iii) we no longer need the personal data for the relevant purposes, but you require it for the establishment, exercise or defense of legal claims; or (iv) you have objected to our personal data use justified on our legitimate interests pending verification as to whether we have indeed compelling interests to continue the relevant personal data use.
- Right to object: To the extent that we are relying on our legitimate interests to use your personal data, You have the right to object to such use, and we must stop such processing unless we can either demonstrate compelling legitimate grounds for the use that override your interests, rights and freedoms or where we need to process the personal data for the establishment, exercise or defense of legal claims.
How to Exercise Your Rights
To the extent GDPR applies to you, in order to exercise the rights stated above, please email us at [email protected].
Right to Complain to Supervisory Authority
To the extent GDPR applies to you, you may also have a right to file a complaint with a Supervisory Authority.
Currently, our systems do not recognize browser “do-not-track” requests.
How Long We Keep Your Personal Data
We retain your personal data for as long as necessary for the purposes for which it was collected and as otherwise required by law.
Children
We do not knowingly collect any information from anyone under 13 years of age at our websites. Our websites are directed to people who are at least 13 years old or older.
Your Consent
YOU CONSENT TO ANY AND ALL INFORMATION YOU PROVIDE AND SUBMIT VIA THE WEBSITES BEING SENT TO THE UNITED STATES OF AMERICA AND OTHER COUNTRIES THAT MAY BE OUTSIDE YOUR HOME COUNTRY OF RESIDENCE. YOU ARE INFORMED THAT THESE COUNTRIES PRESENTLY MAY NOT HAVE AN ADEQUATE LEVEL OF PERSONAL DATA PROTECTION AS DETERMINED BY THE EUROPEAN COMMISSION’S ADEQUACY DECISION ON OCTOBER 6, 2015 (Case C-362/14) AND ARTICULATED IN THE EUROPEAN UNION’S GENERAL DATA PROTECTION REGULATION AND HAVE NOT RECEIVED A SIMILAR DESIGNATION OF ADEQUACY BY ANY OTHER FOREIGN DATA PROTECTION AUTHORITY. YOU AGREE TO THE TRANSFER OF YOUR INFORMATION TO THESE COUNTRIES, TO BE USED IN ACCORDANCE WITH THIS PRIVACY POLICY.
Changes to our Privacy Policy
If we decide to change our privacy policy, we will update the Privacy Policy modification date below.
Contacting Us
If there are any questions regarding this privacy policy you may contact us using the information below.
www.pawsup.com
40060 Paws Up Road
Greenough, Montana 59823
United States
[email protected]
406-244-5200
Cookies Policy
1. Information About Our Use of Cookies
1.1. Our website (this “Site”) uses cookies to distinguish you from other users of our Site. This helps us provide you with an optimal experience when you browse our Site and also allows us to improve our site. This cookie policy provides you with clear and comprehensive information about the cookies and similar technologies we use, and our purposes for using them.
1.2. For further information about this policy, please contact us by email at [email protected] or by writing to us at:
Paws Up Ranch, LLC
40060 Paws Up Road
Greenough, Montana 59823
Attn: Webmaster
2. Your Consent
2.1. Websites that are accessible from particular parts of the European Union are required to obtain consent to using or storing cookies (or using similar technologies) on your computers or mobile device. By continuing to use our Site, you are agreeing to the placement of cookies on your computer by us and our third party service providers. Please read this Cookie Policy carefully for details about why we use cookies and the information they collect from and about you.
2.2. If you do not wish to accept cookies in connection with your use of this Site, you must stop using our Site, disable cookies via your browser settings (see below), or disable cookies individually (see Cookies List below). Please note that disabling cookies will affect the functionality of our Site, and may prevent you from being able to access certain features on our Site.
3. Can I Withdraw My Consent?
3.1. If you wish to withdraw your consent at any time, you will need to delete your cookies using your internet browser settings, and disable cookies. Please note that disabling cookies will affect the functionality of our Site, and may prevent you from being able to access certain features on our Site.
3.2. For further information about deleting or blocking cookies, please visit:
www.aboutcookies.org
4. What is a Cookie?
4.1. A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies as soon as you visit our site.
5. Key Concepts
5.1. First and third-party cookies: whether a cookie is ‘first’ or ‘third’ party refers to the domain placing the cookie.
5.1.1. First-party cookies are those set by a website that is being visited by the user at the time.
5.1.2. Third-party cookies are cookies that are set by a domain other than that of the website being visited by the user. If a user visits a website and another entity sets a cookie through that website, this would be a third-party cookie.
5.2. Persistent cookies: these cookies remain on a user’s device for the period of time specified in the cookie. They are activated each time that the user visits the website that created that particular cookie.
5.3. Session cookies: these cookies allow website operators to link the actions of a user during a browser session. A browser session starts when a user opens the browser window and finishes when they close the browser window. Session cookies are created temporarily. Once you close the browser, all session cookies are deleted.
6. How to Delete and Block Our Cookies
You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies), you may not be able to access all or parts of our Site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies as soon as you visit our Site.
6.1. Changing your cookie settings. Please note that internet browsers allow you to change your cookie settings. These settings are usually found in the ‘options’ or ‘preferences’ menu of your internet browser. In order to understand these settings, the following links may be helpful. Otherwise you should use the ‘Help’ option in your internet browser for more details.
Cookie settings in Internet Explorer
Cookie settings in Firefox
Cookie settings in Chrome
Cookie settings in Safari
7. What Cookies Do We Use and Why?
Generally, our Site uses cookies to distinguish you from other users of our Site. This helps us to provide you with a good experience when you browse our Site and also allows us to improve our Site.
7.1. The cookies we may use on our Site are categorized as follows:
Strictly necessary
Performance
Functionality
Targeting
7.2. ‘Strictly Necessary’ cookies let you move around the Site and use essential features like secure areas and shopping baskets. Without these cookies, we cannot provide the requested services.
7.3. We use these Strictly Necessary cookies for such purposes as:
To identify you as being logged in to our Site and to authenticate you
To identify which server you are communicating with
To allow server to delivery personalized experience on the website or application
To track session status and calculate session idle time
To make sure you connect to the right service on our Site when we make any changes to the way the Site works
For security purposes
To make sure you connect to the right service on our Site when we make any changes to the way the Site works
7.4. You accept the use of ‘Strictly Necessary’ cookies. Accepting these cookies is a condition of using the Site, so if you prevent these cookies we can’t guarantee how Site or the security on our Site will perform during your visit.
7.5. ‘Performance’ cookies collect information about how you use our Site e.g. which pages you visit, and if you experience any errors. These cookies are only used to help us improve how our Site works, understand what interests our users and measure the effectiveness of our advertising.
7.6. We use performance cookies for such purposes as:
To carry out web analytics: Provide statistics on how our Site is used
To perform affiliate tracking: Provide feedback to affiliated entities that one of our visitors also visited their Site
To obtain data on the number of users of the Site that have viewed a product
To help us improve the Site by measuring any errors that occur
To test different designs for the Site
7.7. Some of our performance cookies are managed for us by third parties. We do not allow the third party to use the cookies for any purpose other than those listed above.
7.8. You accept the use of ‘Performance’ cookies. Accepting these cookies is a condition of using the Site, so if you prevent them we cannot guarantee how our Site will perform for you.
7.9. ‘Functionality’ cookies are used to provide services or to remember settings to improve your visit.
7.10. We use ‘Functionality’ cookies for such purposes as:
To remember settings you’ve applied such as layout, text size, preferences and colors
To remember if we’ve already asked you if you want to fill in a survey
To remember if you have engaged with a particular component or product list on the Site so that don’t show it again
To show you when you’re logged in to the Site
To provide and show embedded video content
7.11. Some of these cookies are managed for us by third parties. We do not allow the third party to use the cookies for any purpose other than those listed above.
7.12. You accept the use of ‘Functionality’ cookies. Accepting these cookies is a condition of using the Site, so if you prevent these cookies we can’t guarantee how Site or the security on our Site will perform during your visit.
7.13. ‘Targeting’ cookies are used to track your visit to our Site and other websites, including the pages you have visited and the links you have followed, which allows third parties to display targeted ads to you on the websites you visit.
7.14. We and our third party service providers may use Targeting cookies for such purposes as:
To link to social networks, like Facebook, that may subsequently use information about your visit to our website in order to provide advertising or other offers that may be of interest to you when you visit other websites.
To provide third parties with information on your visit so that they can present you with advertisements or other offers that may be of interest to you.
7.15. You accept the use of ‘Targeting’ cookies.
7.16. If you are in the EU, you may opt-out of certain third party cookies that we and other websites may use for targeting through https://youronlinechoices.eu/ or www.aboutads.info. Opting out of one or more ad networks only means that those particular members no longer will deliver targeted content or ads to you. It does not mean you will no longer receive any targeted content or ads on our websites or other third party websites. If your browser is configured to reject cookies when you visit one of the above referenced opt-out pages, and you later erase your cookies, use a different computer or change Web browsers, your preference may no longer be active. Since all of these cookies are managed by third parties, you should refer to the third parties’ own website privacy notifications and policies for further information (see below for more information about the particular targeting cookies used on our Site).
7.17. For more information about Targeting Cookies (if any) that we use on this Site, please see below.
8. More Information About Cookies
8.1. All About Cookies
Useful information about cookies can be found at:
www.allaboutcookies.org
8.2. Internet Advertising Bureau
A guide to behavioral advertising and online privacy has been produced by the internet advertising industry which can be found at:
www.youronlinechoices.eug
8.3. International Chamber of Commerce United Kingdom
Information on the ICC (UK) UK cookie guide can be found on the ICC website section:
www.international-chamber.co.uk/our-expertise/digitaleconomy.
9. What Cookies Do We Use On the Site?
9.1. First party cookies
| Category | Name | Domain | Purpose | Duration |
|---|---|---|---|---|
| Necessary | pawsup_session | .pawsup.com | Used as a session identifier required for HTTP functionality | 120 seconds |
| Necessary | XSRF_TOKEN | .pawsup.com | Used for cross-site request forgery prevention | 120 seconds |
| Functionality | header-dismissed | www.pawsup.com | Used to determine if announcements should be shown at the top of each page. | 3 days |
| Category: | Name | Domain | Purpose | Duration |
|---|---|---|---|---|
| Performance | _dc_gtm_UA | .pawsup.com | Google Analytics: Website statistics and optimizing the functionality of the website. | 10 minutes or to end of session |
| Performance | _ga | .pawsup.com | Google Analytics: Registers a unique ID that is used to generate statistical data on how the visitor uses the website. It is used to distinguish users through data collected in an anonymous and aggregated form. No information that identifies users visiting the website is collected. | 2 years |
| Performance | _gid | .pawsup.com | Used to distinguish users. | 1 day |
| Marketing | _gcl_au | .pawsup.com | Used by Google AdSense for experimenting with advertisement efficiency across websites using their services. | 3 months |
| Marketing | _fbp | .pawsup.com | Used by Facebook to deliver a series of advertisement products on Facebook. | 3 months |
| Functionality | __atuvc | www.pawsup.com | AddThis social sharing widget: This cookie is commonly embedded in websites to enable visitors to share content with a range of networking and sharing platforms. It stores an updated page share count. | 2 years |
| Functionality | __atuvs | www.pawsup.com | AddThis social sharing widget: This cookie is commonly embedded in websites to enable visitors to share content with a range of networking and sharing platforms. | 30 minutes | Functionality | lc_sso __livechat_lastvisit __livechat |
www.pawsup.com | These cookies are used by LiveChat Inc. to improve customer service by enabling the live chat functionality on our website and collecting and reporting activity on our site such as pages visited. | 3 years |
| Functionality | __lc.visitor_id. | www.pawsup.com | This cookie is used by LiveChat Inc. to improve customer service by enabling the live chat functionality on our website and collecting and reporting activity on our site such as pages visited. | 999 days |
| Functionality | __lc_mcid __lc_mcst __livechat_lastvisit __livechat lc_window_state waiting_in_queue __lc_vv message_text notification [status_ping] |
www.pawsup.com | These cookies are used by LiveChat Inc. to improve customer service by enabling the live chat functionality on our website and collecting and reporting activity on our site such as pages visited. | session |
10. Additional Information About Third Party Analytics and Ad Networks on Site
10.1. Google Analytics: For more information about Google Analytics cookies, please see Google’s help pages and privacy policy:
Google’s Privacy Policy
Google Analytics Help pages
10.2. Google has developed the Google Analytics opt-out browser add-on for the Google Analytics JavaScript (ga.js, analytics.js, dc.js). If you want to opt out of Google Analytics, you can download and install the add-on for your web browser here.
10.3. Google Analytics is a web analytics service provided by Google, Inc. (“Google”). Google uses cookies to help us analyze how users use the Site. The information generated by the cookie about your use of the Site (including your IP address) will be transmitted to and stored by Google on servers in the United States. In case of activation of the IP anonymization, Google will truncate/anonymize the last octet of the IP address for Member States of the European Union as well as for other parties to the Agreement on the European Economic Area. Only in exceptional cases, the full IP address is sent to and shortened by Google servers in the USA. On behalf of the Site provider Google will use this information for the purpose of evaluating your use of the Site, compiling reports on Site activity for Site operators and providing other services relating to website activity and internet usage to the website provider. Google will not associate your IP address with any other data held by Google. You may refuse the use of these cookies by selecting the appropriate settings on your browser as discussed in this notice. However, please note that if you do this, you may not be able to use the full functionality of this Site. Furthermore you can prevent Google’s collection and use of data (cookies and IP address) by downloading and installing the browser plug-in available under tools.google.com/dlpage/gaoptout?hl=en-GB.
10.4. Further information concerning the terms and conditions of use and data privacy can be found at www.google.com/analytics/terms/gb.html or at tools.google.com/dlpage/gaoptout?hl=en-GB.
10.5. Please note that on this Site, Google Analytics code is supplemented by “gat._anonymizeIp();” to ensure an anonymized collection of IP addresses (so called IP-masking). If you access this website through different devices, Google may associate your devices with one another.