Frequently Asked Questions
Q: I’ve booked my vacation. What’s next? A: About 35 days prior to your arrival on property, your personal concierge will reach out to you to create your customized itinerary. The concierge will work with you hand in hand to create the perfect trip with guided activities, spa reservations and special events of interest to you.
Q: How is The Resort at Paws Up different from a “dude” ranch? A: Paws Up is a luxury Montana resort, first and foremost. The Resort is situated on a sprawling 37,000-acre working cattle ranch in western Montana. What differentiates us from a “guest” or “dude” ranch is our commitment to luxury and service and our diverse range of available activities. We are a ranch resort offering first-class personalized service, luxury ranch homes, glamping locations, a myriad of Western ranch and wilderness adventures and amenities, such as gourmet cuisine, decadent spa treatments, flat-screen TVs, wireless Internet, in-home laundry, heated bathroom floors, rain showers, organic spa products and hot tubs.
Q: Are you able to accommodate dietary restrictions? A: Paws Up is committed to providing amazing culinary experiences for all of our guests and we will be more than happy to assist you with any dietary needs and preferences. However, our culinary events are plated events and “chef’s choice,” so accommodating a dietary restriction is difficult during the events.
Q: What’s the dress code at Paws Up? A: We are a very casual property. Most of the time, our guests wear jeans. We recommend wearing jeans, light layers and closed toe shoes. When you’re participating in outdoor activities, we suggest wearing clothes you don’t mind getting dusty.
Q: What about bugs? A: We are very fortunate to live in an area with very dry summer heat and no standing water. As a result, pests like mosquitoes aren’t usually an issue.
Q: What’s the best time of year to come? A: There’s not really a bad time of year to visit Paws Up, but it does depend a bit on what you’re looking for. Spring break season and summer months tend to cater to families wanting to spend time together. Our holiday season (Thanksgiving–New Year’s) is also a great time for families to come together and engage in some of our late-fall or winter activities. The months of September and October and later into winter cater to couples looking for a romantic getaway. This is also an excellent time to experience some of our incredible culinary events, including Montana Master Chefs, Upper Crust and WinterFest
Q: What activities are available for kids? A: We offer a plethora of activities for kids of all ages (from toddlers to late teens). For program-specific activities, kids can participate in the Kids Corps of Discovery or our Junior Wrangler program. Nanny services are also available. Learn more
Q: What can you offer for my pet during our stay? A: The Resort at Paws Up will provide you and your pooch with a complimentary kennel, a Paws Up collar and a bag of homemade treats. In addition, your pet will enjoy a freshly made treat from our pet-friendly room service menu.
Q: Luxury home or tent—which is better? A: When it comes down to deciding on an accommodation, it mostly depends on personal preference. You may speak with one of our reservation specialists to assist you in choosing the perfect accommodations for your Montana vacation.
Q: Can we bring our own horses? A: Yes! You may bring your own horses from home. However, they will need to be put in quarantine, and the proper documentation will need to be provided.
Q: Is there cell phone service/Wi-Fi at the resort? A: Yes! There is cell service and Wi-Fi provided in each of our luxury homes and the dining pavilions for the camp properties.
Q: How will we get around the property once we have arrived? A: All guests who book a luxury home will have access to a five-person Kia Soul. Guests who book in our luxury camps are provided with complimentary transportation services on property upon request.
Q: Are there direct flights to Missoula International Airport? A: Yes! Depending on your airline and where you are flying from there are a number of direct flights to Missoula International Airport. You can find a list of all direct flights through MSO here.
Q: How many nights do most people stay? A: In order to ensure the greatest experience possible and to take full advantage of the activities offered, we recommend that guests stay a minimum of five nights.
Q: What activities are included? A: You can find a list of all-inclusive activities by following this link.
Q: How long is the drive from the airport? A: Approximately 35 minutes from downtown Missoula and 45 minutes from the Missoula airport.
Q: Do you have a store on property? A: We have a general store on property called the Wilderness Outpost, which offers the finest Western clothing, boots, art, jewelry and, of course, Paws Up merchandise. Upon request, your bellman will take you to a store in Missoula on the way from the airport to The Resort for desired provisions.
Q: How far is Paws Up from Glacier National Park and Yellowstone National Park? A: The Resort at Paws Up is located approximately 2.5 hours from Glacier National Park and 5.5 hours from Yellowstone National Park.
Q: Are meals included? A: Yes. The nightly rates for each accommodation include three meals per day for two adults.
Q: Are gratuities including in pricing? A: Our staff is dedicated to ensuring that you have a memorable vacation experience at Paws Up. While all staff members are well compensated, please note that our pricing does not include gratuities. Staff gratuities are much appreciated for exemplary service, but never expected.
Q: What is the weather like? A: Summer temperatures range from 75 to 95 degrees. In the spring and fall, temperatures range from 35 to 75 degrees. In the winter, temperatures range from 10 to 45 degrees. Learn more
Q: I’m celebrating a special occasion (birthday, anniversary, etc.). How can Paws Up make it unforgettable? A: Paws Up is the perfect destination for a “celebration” vacation. Luxury homes and tents provide unique, private accommodations. Activities like fly-fishing, rappelling, hot-air ballooning and cattle drives provide incomparable adventure. Combined with gourmet cuisine and fine wine, it’ll be the celebration of a lifetime. That is, until you return to Paws Up for your next, even bigger celebration.
Q: Is Paws Up a memorable romantic getaway? A: Absolutely. Think very private, highly luxurious accommodations featuring The Last Best Bed®, roaring fires and a hot tub steaming under a blanket of twinkling stars. Of course, all that romance can come after a sumptuous couple’s massage, an exquisite gourmet dining experience and a soaring hot-air balloon ride where you float somewhere between Montana’s Big Sky and Paws Up’s 37,000 acres. Learn more
Q: What is required to make a reservation? A deposit? Is it refundable? A: To confirm your reservation, we require an initial deposit that is equivalent to the first two nights of your stay. This deposit is refundable minus a 20% transaction fee up to 60 days prior to your arrival date.
Q: What is the difference between the camp dining experience and the home dining experience? A: The dining experience at Paws Up is like nothing you’ll experience anywhere else in the world. Breakfast and dinner are served each day at your camp. (Lunch is served at Trough, Paws Up’s casual restaurant located in the Cook Shack.) Each luxury camp has its own extraordinary, talented chef, who prepares breakfast and dinner in full view of our guests in a large dining pavilion. On the first few days of a stay at Paws Up, guests typically sit with their own groups. But by the end of the camping experience, each camp’s guests typically dine amongst each other like one big happy family. The dining pavilion becomes the communal heart of each luxury camp.